Why do you charge fees?

Updated by Seat Relay Support

We understand that fees are an unwelcome part of the ticket buying process, but our fees help ensure you have the best experience possible. Notes on our fees:

  • Seat Relay charges a fee when fans sell or buy tickets on our site
  • Our fees are competitive with other secondary ticket marketplaces
  • Any and all applicable fees will be displayed during checkout, before submitting your order

Our fees allow us to provide: 

  • Partnerships with popular events and venues
  • Authentic and valid tickets, or your money back
  • Timely support if there is ever an issue with your order
  • A full refund in the case of event cancellation without rescheduling


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